Introduction: Thank you for shopping with Relic Legacy. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our returns policy below to understand how we handle returns.
Return Eligibility: To be eligible for return, items must meet the criteria of Return Period (Items must be returned within 15 days of the delivery date), Condition (Items must be unused, in the original packaging and in the same condition as received) and Proof of Purchase (A receipt or proof of purchase must be provided with the return).
Non-Returnable Items: The following items are non-returnable.
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- Personalized or custom-made items
- Clearance or sale items
- Digital products or downloadable content
- Gift cards
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How to Return an Item: To return an item, please follow these steps.
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- Contact Us: Email us at info@reliclegacy.com to request a Return Merchandise Authorization (RMA) number and return instructions.
- Pack the Item: Place the item in its original packaging, including any accessories, manuals or documentation. Clearly write the RMA number on the package.
- Ship the Item: Ship the package to the address provided in the return instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds: Refunds will be processed within 3-5 business days of receiving the returned item. The refund will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.
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Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 15 days of receipt. We will arrange for a return and provide a replacement or refund at no additional cost.
Contact Us: If you have any questions about our Returns Policy or need assistance with a return, please contact us.
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- Email: info@reliclegacy.com
- Phone: +92 313 6709998
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Policy Updates: We may update this Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Thank you for shopping with Relic Legacy. We appreciate your business and look forward to serving you in the future.