Introduction: At Relic Legacy, we are committed to offering high-quality products from reputable brands. To ensure your peace of mind, many of the products we sell come with brand warranties. This policy outlines how these warranties work and what you need to do if you require warranty service.
Understanding Brand Warranties: Brand warranties are provided by the manufacturer or brand of the product and cover defects in materials or workmanship under normal use. Warranty terms and conditions vary by brand and product. Please refer to the product’s warranty information for specific details.
Warranty Coverage:
The brand warranty generally covers:
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- Manufacturing defects
- Material defects
- Issues arising from normal use
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Warranties typically do not cover:
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- Damage caused by misuse or abuse
- Accidental damage or modifications
- Wear and tear from regular use
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How to Claim a Warranty: If you believe your product is covered under warranty, follow these steps to make a claim.
Contact Us: Reach out to our customer service team at info@reliclegacy.com or +92 313 6709998 with details of the issue and your proof of purchase.
Submit Warranty Request: We will guide you through the warranty claim process, which may involve providing photos or returning the product for inspection.
Follow Brand Instructions: In some cases, you may need to contact the brand directly to process your warranty claim. We will provide you with the necessary contact information and support.
Warranty Period: The warranty period for each product is specified by the brand and is typically detailed in the product description or included with the product. Ensure you check the warranty period applicable to your item.
Warranty Repairs or Replacements: If the warranty claim is approved, the brand will either:
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- Repair the defective product
- Replace the product with a new or refurbished item
- Provide a refund if repair or replacement is not feasible
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Exclusions and Limitations: Please note that warranties are subject to certain exclusions and limitations. Products damaged due to improper use, unauthorized repairs or modifications may not be covered. Always refer to the specific warranty terms provided by the brand.
Contact Information: For any questions about our Brand Warranty Policy or to initiate a warranty claim, please contact us.
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- Email: info@reliclegacy.com
- Phone: +92 313 6709998
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Policy Updates: We may update this Brand Warranty Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Thank you for choosing Relic Legacy. We value your business and are here to assist you with any warranty-related inquiries.