Introduction: Thank you for shopping with Relic Legacy. We aim to ensure that you are completely satisfied with your purchase. If you need to exchange an item, please review our Exchange Policy below for detailed information on how to proceed.

Exchange Eligibility: To be eligible for an exchange, items must meet the criteria of Exchange Period (Items must be returned within 15 days of the delivery date), Condition (Items must be unused, in the original packaging and in the same condition as received) and Proof of Purchase (A receipt or proof of purchase must be provided with the return).

Non-Exchangeable Items: The following items are not eligible for exchange.

          • Personalized or custom-made items
          • Clearance or sale items
          • Digital products or downloadable content
          • Gift cards

How to Request an Exchange: To request an exchange, please follow these steps:

        1. Contact Us: Email us at info@reliclegacy.com to request a Return Merchandise Authorization (RMA) number and exchange instructions.
        2. Pack the Item: Ensure the item in its original packaging, including any accessories, manuals or documentation. Clearly write the RMA number on the package.
        3. Ship the Item: Ship the package to the address provided in the exchange instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
        4. Receiving the Replacement Item: Once we receive your returned item, we will process your exchange and ship the replacement item. You will receive a confirmation email with tracking details for the replacement item.

Exchanges for Different Sizes or Colors: If you are exchanging for a different size or color, we recommend placing a new order for the desired item to ensure availability. Once we receive your returned item, we will issue a refund for the original purchase.

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 15 days of receipt. We will cover the return shipping costs and arrange for a replacement or refund at no additional charge.

Contact Us: For any questions about our Exchange Policy or to initiate an exchange, please contact us.

Policy Updates: We may update this Exchange Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Thank you for shopping with Relic Legacy. We appreciate your business and are here to assist you with any exchange needs.