At RELIC LEGACY, we strive to provide a seamless shopping experience, from browsing our collections to receiving your orders. Please take a moment to review our shipping policy, which outlines important details about how we handle your order’s delivery.
Order Processing:
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- All orders are processed within 24 hours after receiving payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Times:
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- We offer multiple shipping options to suit your needs. Delivery times vary depending on your selected shipping method and destination.
- Standard Shipping: 4-5 business days
- Express Shipping: 1-3 business days
- Please note that delivery times may vary due to unforeseen circumstances such as weather delays or courier issues.
Shipping Rates: Shipping costs are calculated based on the weight and size of your order, as well as the delivery location. You will see the shipping charges at checkout before completing your purchase.
Order Tracking: You can track your order using the tracking number provided in your shipping confirmation email. Simply enter the tracking number on courier website to view the status of your shipment.
Delivery Issues: If you encounter any issues with your delivery, such as a delay or a missing package, please contact our customer support team at info@reliclegacy.com. We will work with you and the courier to resolve the issue as quickly as possible.
Shipping Restrictions: We do not ship to P.O. Boxes or military addresses. Certain remote locations may also have limited shipping options.
Thank you for choosing RELIC LEGACY. We are committed to ensuring your order arrives safely and on time. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to us.